Shipping

At our store, your product is our priority. We want you to receive it as soon as possible and with complete security. Below, you will find all the details about our shipping methods.

Times and costs

Generally, packages are sent within 48 business hours following receipt of payment. Once shipped, delivery time may vary depending on the destination. You will be able to see the exact times and costs on the payment page once you have entered your address.

The shipping costs include handling, packaging, and transport. Handling fees are fixed, while transport costs may vary depending on the weight and volume of the package.

• Tip: We recommend grouping all your items in a single order to save costs, as we cannot group two different orders and shipping costs will be applied to each one individually.

Tracking your order

All our shipments include a tracking number so you can know where your package is at all times. This number will be provided to you by email once your order leaves our warehouse.

Incident management

Our priority is that your package arrives in perfect condition. We use resistant packaging and carefully protect all fragile items.

Although the shipping company is external to our management, if your package arrives damaged, lost, or has any other incident, contact us immediately. We will support you throughout the claims process with the shipping company to find the best possible solution.